“The master said: ‘You need not be anxious about my going away, Ratan; I shall tell my successor to look after you.’ These words were kindly meant, no doubt: but inscrutable are the ways of a woman’s heart! Ratan had borne many a scolding from her master without complaint, but these kind words she could not bear.”
Tagore, Rabindranath. “The Postmaster.” Mashi and Other Stories, Macmillan and Co. Limited, 1918, page 167.
I think that this quote shows how the narrator relates to Ratan, since it seems to both relate to her distantly and closely in these sentences. The narrator expresses Ratan’s feelings to the audience first in a way that is distant from her and tells these emotions in a more general way, as the narrator speaks of women’s hearts instead of just Ratan’s heart. Especially using the word “woman” makes this feel as if the narrator is not just referring to Ratan, and this also makes the narration feel even more distant from her, as she is being buried beneath the generalization of all women in the world, since Ratan is usually referred to as “girl” throughout this story as opposed to “woman”. However, the narrator then relates more closely to Ratan’s individual feelings, referring to her personal experience with the postmaster and how she had taken his words in the past in comparison to how the change in his words when telling her that she should not worry since he will tell his successor to look after Ratan after he leaves, makes her feel in this moment. Therefore, I think that the narrator’s relation to Ratan does not get too close to her personal thoughts and feelings, since sometimes the narrator decides to make judgments on Ratan’s emotions based on what the narrator knows or thinks they know of other people generally, and brings about these judgments first to the audience’s mind before even beginning to focus on Ratan as an individual.